Join me as I explore ways to 10x any organization’s impact by leveraging Salesforce for Program Management, Outcomes, Marketing, Case Management, and other innovative use cases.
Passionate about program management in the cloud.
Not too long ago I was working at a non-profit foster care and adoption agency and a conviction that things could be better was my only qualification for implementing Salesforce for program management.
I firmly believe that if I can acquire the skills and knowledge to implement and continuously improve a Salesforce org, then anyone can!
This site is a collection of what I’ve learned in this relatively under recognized use case as well as the reasons excellence in our data systems is imperative.
- I’m a certified Salesforce Administrator, Platform App Builder, and Service Cloud Consultant
- I’m a Salesforce Community Group Leader (User Group Leader): Lancaster, PA Administrators Group
- I have 10 years experience working for non-profits in various capacities and across a myriad of business processes